Why can't I access my Yahoo Mail?

If you are unable to access your Yahoo mail and you have applied some legitimate techniques so don't need to worry, just follow the given steps to fix you cannot access your Yahoo account. Just, follow the given methods. 

Fix the issue If You Can Not Access your Yahoo Account:

If you are facing an issue accessing your Yahoo account so there might be various reasons or causes when it doesn't respond properly. Just, follow the easiest solution to fix the Yahoo mail account issue.

  • Check the Credentials:

before doing anything, you must check the credentials because if you are mentioning the wrong username or email as well as the password then, you can't access your Yahoo email account.

  • Try another search engine:

You must try the Yahoo account on another web browser because due to the corrupted web browser, you may face difficulty accessing your Yahoo account.

  • Reset or Change your Password:

Still, you Can Not Access your Yahoo Account so you are allowed to reset or change your Yahoo account password. Just, follow the steps:

Reach www.yahoo.com > sign-in option > enter the associated username or email > pick the forgot password > choose the recovery phone number option > check the code & enter under the verification box > hit on the verify button > you may change your password.

  • Disable Antivirus:

Ensure that, you are using your Yahoo account after disabling the antivirus or firewall because due to the high security, you may face issues accessing your Yahoo account.

  • Update web browser:

You must try to update your recent search engine because if you are using the old version of the search engine you might face visiting your Yahoo account just update it and try to access your Yahoo mail account.

Fix If You Can Not Access Yahoo Account Issue on Mobile App:

If you are using the Yahoo mobile app on an Android or IOS device but, are encountering an issue with accessibility to your Yahoo account. Then, read the step-by-step pointers to fix can not to access the Yahoo account.

Update Yahoo App:

  • Reach the MENU icon from the settings.
  • Next, go to the APPS & GAME facility.
  • After that, choose the YAHOO Mobile App.
  • Now, hit on the UPDATE button.

Clear All Cookies or Cache:

  • Go to the SETTINGS icon.
  • Next, hit on the STORAGE menu.
  • After that, you need to pick the STORAGE & MEMORY facility.
  • Next, choose CACHE DATA, and then, hit on CLEAR.

Re-Install the Yahoo App:

Still, if you cannot access your Yahoo account then, you must try to re-install the mobile app.

  • Go to the APP STORE and type Yahoo.
  • Hit on the UNINSTALL button.
  • Now, hit on the INSTALL button.
  • After that, try to access your Yahoo mail account via credentials.

Check the Internet Connection:

You must try to check the speed of the internet from the internet checker websites because due to the low speed of the internet, you may face the accessibility issue on the Yahoo app.


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Updated On
30 April, 2024

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